White Papers

Welcome to our well researched and ever-growing library of white papers

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1
Service Desk Automation Powered by Autointelli Orchestrator

This white paper explains the service desk automation using Autointelli orchestrator. Besides, it provides a walkthrough of the automation process, user, IT, and business benefits. This whitepaper is written by Autointelli infrastructure automation experts.

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2
Introduction to Virtual NOC: The New Era of AIOps

Read how AIOps helped organizations in the global pandemic by offering access to all business assets remotely, eases incident management, and improves MTTD (Mean Time To Detect) and MTTR (Mean Time To Repair). This whitepaper is written by Autointelli infrastructure automation experts.

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3
Use AIOps for a Data-Driven Approach to Improve Insights From IT Operations Monitoring Tools

Read how I&O leaders can use AIOps tools to provide a consistent view of monitoring data to improve collaboration and resolution times. This whitepaper was written by Pankaj Prasad and Padraig Byrne.

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4
Gartner 2020 Market Guide for Service Orchestration and Automation Platforms

Read why workload automation strategies need a reboot to cope with the needs of event-driven business models and cloud infrastructure. This whitepaper is written by Manjunath Bhat, Daniel Betts, Hassan Ennaciri, Chris Saunderson.

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5
The Comprehensive Guide to AIOps

A Well-researched guide to choosing the right AIOps platform.

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6
2019 Gartner Market Guide for AIOps Platforms

Read how AIOps platforms enhance the decision making of I&O leaders to contextualize a large volume of volatile data. This whitepaper is written by Charley Rich, Pankaj Prasad, & Sanjit Ganguli.

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7
2018 Gartner Market Guide for AIOps Platforms

Read how AIOps platform enhances IT operations by combining AI, Machine Learning and Visualization. This white paper is written by analysts Pankaj Prasad, Charley Rich.

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