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2018 Gartner Market Guide for AIOps Platforms

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AIOps platforms enhance IT operations through greater insights by combining big data, machine learning, and visualization.

Rapid growth in data volumes generated by the IT infrastructure and applications

The increasing variety of data types generated by machines and humans

The increasing velocity at which data is generated as well as the increasing rate of change

Within IT architectures due to the adoption of cloud-native or other ephemeral architectures

Reduce the noise level

Provide better causality, which helps identify the probable cause of incidents

Capture anomalies that go beyond static thresholds to proactively detect abnormal conditions

Initiate action to resolve a problem (either directly or via integration)



"AIOps can enhance a wide spectrum of IT operations including anomaly detection, performance analysis, event correlation and analysis, ITSM, and automation."

- Gartner